Privacy Policy

Last updated: August 2025

Your privacy is important to us. This Privacy Policy explains the personal data MoveMyTruck (“MoveMyTruck,” “we,” “our” or “us”) collects, uses, and stores when an individual (“you” or “your”) interacts with us through our websites (such as https://movemytruck.com), mobile applications, or other online services (collectively, the “Services”).

By using the Services, you consent to the practices described in this Privacy Policy. You can withdraw your consent at any time by discontinuing your use of the Services or by exercising your privacy rights as outlined herein.

Personal Information We Collect

We collect data directly from you when you register for an account, list a truck, bid on a load, arrange transport, or otherwise interact with our Services. The categories of personal information we may collect include:

• Identifiers: Name, username, email address, phone number, business address, IP address, or other identifiers.
• Account information: Login credentials, preferences, and account history.
• Commercial information: Records of trucks listed, bids placed, moves booked, or services requested.
• Internet or electronic network activity: Browsing history, search activity, and interactions with our Services.
• Payment information: Payment method details (processed securely by third-party payment providers; we do not store full payment card numbers).
• Optional information: Profile photos, uploaded documents (such as DOT inspections, insurance), reviews, or other user-submitted content.

How We Use Your Information

We use personal information to:

• Register and manage your account
• Facilitate listings, bids, and transport transactions
• Verify compliance documents (e.g., DOT inspections, insurance uploads)
• Communicate with you regarding your account, moves, or inquiries
• Provide customer support and technical assistance
• Send you service updates and promotional offers (you may opt out)
• Protect against fraud, abuse, or violations of our Terms of Service
• Comply with legal obligations and enforce our agreements

Non-Personal Information

We also collect non-personal information that does not identify you directly, such as device type, browser type, general location, or usage statistics. We may use this data to improve our Services, customize user experiences, and analyze transportation marketplace trends.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and serve relevant content or advertising. Most browsers allow you to control cookies through settings. Disabling cookies may limit certain features of the Services.

Sharing of Information

We may share your personal information with third parties only as necessary to operate the Services, including:

• Transaction partners: To complete bookings and moves between shippers, brokers, and carriers.
• Service providers: For hosting, analytics, payment processing, delivery tracking, and customer support.
• Legal compliance: To comply with applicable law, legal processes, or government requests.
• Business transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties. We may share aggregated or de-identified data that does not identify you personally.

Messaging and Notifications

By providing your mobile phone number and/or email address, you consent to receive transactional and informational communications (such as booking confirmations, delivery updates, or account notices). You may also opt in to receive promotional SMS or email messages. Standard message and data rates may apply for SMS. You may opt out of promotional messages at any time by following the unsubscribe instructions provided.

Protecting Your Personal Information

We use technical, organizational, and administrative safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While no system is 100% secure, we strive to use industry-standard practices to safeguard your data.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal data
• The right to correct or update inaccurate data
• The right to request deletion of your personal information, subject to legal and contractual obligations
• The right to opt out of receiving promotional communications
• The right to opt out of the sale or sharing of personal information, where applicable

To exercise these rights, please contact us at privacy@movemytruck.com.

Children’s Privacy

MoveMyTruck is intended for users aged 18 and older. We do not knowingly collect personal information from children under 18. If we learn we have collected such data, we will delete it promptly.

International Users

Our Services are hosted in the United States. By using the Services, you consent to the transfer of your personal information to the United States, which may have different data protection laws than your country of residence.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised “Last Updated” date. If the changes are significant, we may notify you via email or within the Services. Continued use of the Services after changes are posted indicates your acceptance of the updated policy.

MoveMyTruck
1741 E. Bristol St. Elkhart, IN 46514